Refunds

We take your investment seriously, and we’d appreciate if you took our investment of time and resources into your success seriously too.

For all online courses, we offer a 15-day refund period for purchases.

In order to qualify for a refund, you must submit proof that you did the work, applied the recommended strategies and it did not work for you. 

In the unlikely event that the strategies do not work for you, please submit a refund request to our support team by the 15th day at 11:59 pm EST. We will not provide refunds more than 15 days following the date of purchase. After day 15, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.

To request a refund, please email hi@yoursocialdesigner.com with an explanation of your reasoning for requesting a refund, as well as the following items:

– A copy of your homework from all modules
– Screenshots of social media postings reflecting course teachings
– Proof of active contacting brands
– Screenshot of your profile before and after you completed the course

Recurring Payments

If you have signed up for a recurring membership plan, You hereby authorize our continued access to your financial information stored by our third party financial processing company referenced in this Agreement until your membership is cancelled, as set forth in Your acceptance of the purchase terms upon checkout.

All monthly, quarterly and annual plans are auto-billed on a recurring basis according to your payment schedule. Refunds will NOT be given in the event that you do not cancel your membership prior to your renewal date. If you would like to prevent future membership payments, you may cancel your current membership plan at any time. You will continue to have membership access until the end of your current plan, but you will not be billed at the end of the term.

Should the payment method you provide be declined in for subsequent payments, we will attempt to process the payment within 5 business days. If the payment method continues to be declined and an alternate payment method is not arranged, your membership will be terminated effective immediately.

Chargebacks

You agree to make every attempt to contact us prior to attempting a chargeback with your financial institution. In the event of a chargeback attempt, Your license for the Offering will be revoked and You expressly agree to forfeit any bonuses or other materials afforded to you in exchange for your original purchase of our Offering. We reserve the right to present proof of Your access and these Terms of Service to the financial institution investigating the dispute.

Payment Information and Taxes.

All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Company must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Company at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions. VAT will be added to applicable purchases for EU customers unless a VAT number is provided at checkout.